Privacy Policy

Who the controller is

Amora Retail Ltd. (Company No. 14820391), 3150 Century Way, Thorpe Park, Leeds LS15 8ZB, United Kingdom, is the data controller for the personal data collected on this website. For any privacy request, email support@amora.shop.

What we collect

We do not collect or store credit card numbers — those go straight to the payment gateway.

• Identification and contact details: name, email address and phone number
• Delivery details: full address and postcode
• Order data: items purchased, amounts and payment status
• Browsing data: cookies, pages visited, device and traffic source

Why we use it

• To process your order, issue the invoice and arrange delivery
• To send you order updates and, with your consent, offers and news
• To handle support requests, returns and refunds
• To measure campaign performance and improve the shopping experience
• To prevent fraud and meet our legal and tax obligations

Who we share it with

Only with the suppliers needed to run the shop: payment provider, carriers, hosting and analytics. Each of them receives the minimum required and is bound by contract. We may also share data where the law or a court requires it.

Your rights

To exercise any of these rights, email support@amora.shop. We reply within 24 working hours.

• Confirm that we process your data and get a copy of it
• Correct data that is incomplete, inaccurate or out of date
• Ask us to erase or restrict data we no longer need
• Withdraw consent and unsubscribe from marketing
• Ask us to port your data to another provider

Security

We apply technical and organisational measures to protect your data, including encryption in transit, restricted access control and monitoring. If a notifiable breach occurs we will inform the affected people and the ICO as required by law.